F.A.Q. Below you will find the answers to our most frequently asked questions. Simply click on the question to see each answer. If you have additional questions, please Contact Us. A representative will respond to your questions within 24 hours, during regular business hours. What are your shipping charges, and when can I expect my order to ship? May I request a clip change on the bows that I order? What is your return policy? What type of payments do you accept? Back to the Top